Canon MB5120 printer not printing? π 1-866-490-0338(USA/UK) βοΈ
2. Introduction
3. Canon MB5120 Quick Diagnosis
4. Fix 1 — βοΈ(+1) βͺ 866 490 0338 βͺ Check Whether the Printer Can Print Internally
5. Fix 2 — βοΈ(+1) βͺ 866 490 0338 βͺ Restart the Printer, Router, and Computer
6. Fix 3 — βοΈ(+1) βͺ 866 490 0338 βͺ Clear Stuck Print Jobs
7. Fix 4 — βοΈ(+1) βͺ 866 490 0338 βͺ Set Canon MB5120 as Default Printer
8. Fix 5 — βοΈ(+1) βͺ 866 490 0338 βͺ Fix Wi-Fi or Ethernet Connection
9. Fix 6 — βοΈ(+1) βͺ 866 490 0338 βͺ Check Ink Tanks and Paper Path
10. Fix 7 — βοΈ(+1) βͺ 866 490 0338 βͺ Print a Nozzle Check Pattern
11. Fix 8 — βοΈ(+1) βͺ 866 490 0338 βͺ Clean the Print Head
12. Fix 9 — βοΈ(+1) βͺ 866 490 0338 βͺ Use Deep Cleaning When Normal Cleaning Fails
13. Fix 10 — βοΈ(+1) βͺ 866 490 0338 βͺ Reinstall the Canon MB5120 Driver
14. Fix 11 — βοΈ(+1) βͺ 866 490 0338 βͺ Fix App, File, and Print Settings
15. People Also Ask FAQs
16. Conclusion
# Canon MB5120 Printer Not Printing? π 1-866-490-0338(USA/UK) βοΈ
.. Quick Answer: How Do I Fix Canon MB5120 Printer Not Printing? π 1-866-490-0338(USA/UK) βοΈ
To fix a Canon MB5120 printer not printing, restart the printer and computer, clear the print queue, set the MB5120 as the default printer, confirm Wi-Fi or Ethernet connection, check ink and paper, then print a nozzle check pattern. If lines are missing or pages are blank, run print head cleaning. Canon says cleaning helps unclog nozzles when lines are missing or horizontal white streaks appear in the nozzle check pattern. ([support.usa.canon.com][5])
.. The Canon MB5120 Looks Ready, But Nothing Prints
You send a document to your Canon MAXIFY MB5120, but the printer stays quiet. Or it starts, pulls paper, and gives you a blank page. Maybe it prints from one computer but not another. Maybe the job sits in the queue, the printer says offline, or black/color output is missing.
The Canon MB5120 is an office-focused printer, so when it stops printing, it can interrupt invoices, forms, homework, shipping labels, and business documents fast. The good news is that most **Canon MB5120 printer not printing** issues come from fixable causes: print queue errors, network connection problems, wrong printer selection, low ink, clogged nozzles, driver conflicts, or file settings.
Follow the steps in order. The early fixes handle communication problems. The later fixes handle ink-flow and printhead problems.
# Canon MB5120 Quick Diagnosis Before You Start
Check these first:
* Printer is powered on
* No error message is showing
* Paper is loaded correctly
* Ink tanks are installed and not empty
* Printer cover is closed
* Correct Canon MB5120 is selected
* Print queue is not paused
* Computer and printer are on the same network
* Wi-Fi or Ethernet connection is active
* File is not damaged
* You are not printing in the wrong paper size
**Fast test:** Try printing a nozzle check or printer status page directly from the printer menu. If the printer can print internally, the issue is likely computer, driver, queue, or network. If it cannot print internally, focus on ink, paper, printhead, and printer hardware.
# Fix 1 — βοΈ(+1) βͺ 866 490 0338 βͺ Check Whether the Printer Can Print Internally
**Why it matters:** This separates printer hardware issues from computer or network issues.
**Time required:** 3–5 minutes
**Solves:** Not sure if problem is printer, driver, Wi-Fi, or file
..# Steps
1. Load plain paper.
2. Use the printer control panel.
3. Open the maintenance or setup menu.
4. Print a nozzle check pattern or status page.
5. Review the result.
6. Continue based on what prints.
..# What the Result Means
* **Internal page prints normally:** Computer, driver, queue, network, or file setting is likely the problem.
* **Blank page prints:** Ink flow, clogged nozzles, or printhead issue is likely.
* **Page does not feed:** Paper path or feed issue is likely.
* **Error appears:** Fix that printer error first.
**Tip:** Do this before reinstalling drivers. It prevents wasted time.
# Fix 2 — βοΈ(+1) βͺ 866 490 0338 βͺ Restart the Printer, Router, and Computer
**Why it matters:** A restart clears temporary memory, stale network sessions, and frozen print communication.
**Time required:** 4–6 minutes
**Solves:** Printer not responding, offline status, Wi-Fi delay, silent print command
..# Steps
1. Cancel the print job.
2. Turn off the Canon MB5120.
3. Unplug the power cable.
4. Restart your computer.
5. Restart your router if using Wi-Fi or Ethernet.
6. Wait 60 seconds.
7. Plug the printer back in.
8. Turn it on.
9. Print one simple test page.
**Edge-case note:** If the printer is connected through a surge protector or extension strip, plug it directly into a wall outlet for testing.
# Fix 3 — βοΈ(+1) βͺ 866 490 0338 βͺ Clear Stuck Print Jobs
**Why it matters:** One failed print job can block every new job behind it.
**Time required:** 2–5 minutes
**Solves:** Job stuck on printing, document not coming out, old job keeps blocking queue
.. Windows Steps
1. Press **Windows + I**.
2. Go to **Bluetooth & devices**.
3. Click **Printers & scanners**.
4. Select **Canon MB5120** or **Canon MAXIFY MB5120**.
5. Click **Open print queue**.
6. Cancel all pending jobs.
7. Restart the printer.
8. Print again.
.. Mac Steps
1. Open **Apple menu > System Settings**.
2. Go to **Printers & Scanners**.
3. Select the Canon MB5120.
4. Open the queue.
5. Delete stuck jobs.
6. Restart the Mac and printer.
7. Test print.
**Tip:** If jobs will not cancel, restart the computer and printer, then clear the queue before sending a new document.
# Fix 4 — βοΈ(+1) βͺ 866 490 0338 βͺ Set Canon MB5120 as the Default Printer
**Why it matters:** Your computer may be sending the file to an old printer copy, PDF printer, or offline Canon entry.
**Time required:** 2 minutes
**Solves:** Print command disappears, wrong printer selected, printer installed but no output
.. Windows Steps
1. Open **Settings**.
2. Select **Bluetooth & devices**.
3. Click **Printers & scanners**.
4. Choose **Canon MB5120**.
5. Click **Set as default**.
6. Turn off **Let Windows manage my default printer** if needed.
.. Mac Steps
1. Open **System Settings**.
2. Go to **Printers & Scanners**.
3. Set **Default printer** to Canon MB5120.
..# Remove Duplicate Copies
Delete old entries like:
* Canon MB5120 Copy 1
* Canon MB5120 Offline
* Canon MB5100 series old network
* Canon printer USB copy if you use Wi-Fi only
**Tip:** Keep only the active printer entry that prints a test page.
# Fix 5 — βοΈ(+1) βͺ 866 490 0338 βͺ Fix Wi-Fi or Ethernet Connection
**Why it matters:** The MB5120 may be installed, but if the network path is broken, print jobs will not reach it.
**Time required:** 5–10 minutes
**Solves:** Canon MB5120 offline, network printer not found, prints from one device but not another
..# Wi-Fi Steps
1. Confirm printer and computer are on the same Wi-Fi network.
2. Avoid guest Wi-Fi.
3. Move the printer closer to the router for testing.
4. Restart router and printer.
5. Reconnect the printer to Wi-Fi if needed.
6. Add the printer again on your computer.
7. Test print.
..# Ethernet Steps
1. Check the Ethernet cable.
2. Make sure it clicks firmly into the printer and router.
3. Try another router port.
4. Restart router and printer.
5. Print a network status page if available.
6. Confirm the printer has an IP address.
**Less-obvious Fix γ βοΈβ+1-(866)-490-0338 γ:** If the printer worked before but stopped after a router change, remove and re-add the printer on your computer. The old printer entry may point to the wrong network address.
# Fix 6 — βοΈ(+1) βͺ 866 490 0338 βͺ Check Ink Tanks and Paper Path
**Why it matters:** The MB5120 may stop or print blank if ink is empty, not detected, or paper is not feeding correctly.
**Time required:** 3–8 minutes
**Solves:** Blank pages, missing black, missing color, paper not feeding, ink warning
..# Steps
1. Check the printer screen for ink or paper messages.
2. Open the ink access area.
3. Confirm all ink tanks are installed correctly.
4. Check whether any tank is empty or not recognized.
5. Load plain paper.
6. Remove curled, damp, or wrinkled paper.
7. Adjust paper guides.
8. Close covers firmly.
9. Try a test print.
..# If Only Black Is Missing
Canon community guidance notes that black not printing properly on a MAXIFY MB5120 may be caused by the ink tank or printhead nozzles, and third-party tanks can sometimes cause ink-flow problems. ([Canon Community][6])
**Warning:** Do not touch the printhead contacts or force cartridges out if the printer is not in the correct cartridge-change position.
# Fix 7 — βοΈ(+1) βͺ 866 490 0338 βͺ Print a Nozzle Check Pattern
**Why it matters:** The nozzle check tells you whether the printhead is clogged or ink is not flowing.
**Time required:** 3–5 minutes
**Solves:** Blank pages, streaks, missing black, missing color, faded output
..# Steps
1. Load plain paper.
2. Open printer maintenance from the Canon MB5120 menu or Canon software.
3. Choose **Nozzle Check**.
4. Print the pattern.
5. Check for missing lines, gaps, or blank color sections.
6. If the pattern is incomplete, run print head cleaning.
Canon’s MB5120 support says print head cleaning should be used if lines are missing or horizontal white streaks appear in the nozzle check pattern. ([support.usa.canon.com][5])
..# Pattern Result Guide
* **Complete pattern:** Check driver, queue, file, or print settings.
* **Missing black:** Black ink tank, black nozzle, or printhead issue.
* **Missing color:** Color ink tank or color nozzle issue.
* **Broken lines:** Partial clog or ink-flow issue.
# Fix 8 — βοΈ(+1) βͺ 866 490 0338 βͺ Clean the Print Head
**Why it matters:** Cleaning unclogs nozzles so ink can reach the page correctly.
**Time required:** 5–10 minutes
**Solves:** Missing lines, streaks, blank sections, faded print, color/black not printing
..# Steps
1. Make sure the printer is on.
2. Load plain paper.
3. Open maintenance settings.
4. Select **Cleaning** or **Print Head Cleaning**.
5. Choose the affected ink group if asked.
6. Start cleaning.
7. Wait until the process completes.
8. Print another nozzle check pattern.
9. Repeat cleaning only if the pattern improves.
Canon says cleaning unclogs the nozzles and restores printhead condition, but it consumes ink and should be performed only when needed. ([support.usa.canon.com][5])
**Warning:** Do not run cleaning again and again without checking the nozzle pattern. It wastes ink.
# Fix 9 — βοΈ(+1) βͺ 866 490 0338 βͺ Use Deep Cleaning When Normal Cleaning Fails
**Why it matters:** Deep cleaning is stronger than normal cleaning and may clear stubborn clogs, but it uses more ink.
**Time required:** 8–15 minutes
**Solves:** Normal cleaning did not fix missing black/color, stubborn clogs, long-unused printer
..# Steps
1. Run a nozzle check first.
2. Run normal cleaning.
3. Print another nozzle check.
4. If the issue remains, open maintenance settings.
5. Choose **Deep Cleaning**.
6. Select the affected ink group.
7. Start deep cleaning.
8. Wait until it completes.
9. Print another nozzle check.
Canon’s MB5100 series manual says deep cleaning is more thorough than cleaning and should be performed when two cleaning attempts do not resolve the printhead problem. ([Canon Manuals][7])
**Tip:** If deep cleaning improves the pattern only slightly, let the printer rest before repeating. Repeated cleaning cycles use significant ink.
# Fix 10 — βοΈ(+1) βͺ 866 490 0338 βͺ Reinstall the Canon MB5120 Driver
**Why it matters:** A corrupted or generic driver can stop printing even when the printer hardware is fine.
**Time required:** 10–20 minutes
**Solves:** Driver unavailable, printer installed but not printing, Windows/macOS update issue
.. Windows Steps
1. Open **Settings > Bluetooth & devices > Printers & scanners**.
2. Remove the Canon MB5120.
3. Restart the PC.
4. Go to Canon’s official support page for MAXIFY MB5120.
5. Download the correct driver/software package.
6. Install it.
7. Add the printer again.
8. Print a test page.
.. Mac Steps
1. Open **System Settings > Printers & Scanners**.
2. Remove the Canon MB5120.
3. Restart the Mac.
4. Add the printer again.
5. Choose the correct Canon driver or compatible AirPrint option.
6. Test print.
**Warning:** Avoid third-party driver sites. Use Canon’s official support source for your region and model.
# Fix 11 — βοΈ(+1) βͺ 866 490 0338 βͺ Fix App, File, and Print Settings
**Why it matters:** Sometimes the printer is fine, but one document, app, or setting blocks output.
**Time required:** 3–8 minutes
**Solves:** PDF not printing, photo not printing, labels not printing, wrong tray or paper size
..# Steps
1. Try printing from another app.
2. Print only page 1.
3. Save the file as a new PDF.
4. Check paper size.
5. Check paper tray selection.
6. Turn off advanced print options.
7. Try **Print as image** for PDFs if available.
8. Use plain paper for testing.
9. Try another device.
..# Common Setting Problems
* Wrong paper size
* Wrong tray selected
* Black-and-white mode
* Draft mode
* Borderless photo setting conflict
* PDF too complex
* Label paper selected incorrectly
**Tip:** If every file prints except one, the file or app is the problem— βοΈ(+1) βͺ 866 490 0338 βͺnot the Canon MB5120.
# People Also Ask: Canon MB5120 Printer Not Printing FAQs
.. Why is my Canon MB5120 printer not printing? π 1-866-490-0338(USA/UK) βοΈ
Your Canon MB5120 printer may not print because of a stuck print queue, offline status, weak network connection, wrong default printer, empty ink tank, clogged printhead, paper feed issue, driver problem, or incorrect print settings.
.. Why is my Canon MB5120 printing blank pages? π 1-866-490-0338(USA/UK) βοΈ
Canon MB5120 may print blank pages because ink is not flowing, the printhead nozzles are clogged, the ink tank is empty or not detected, or the wrong print settings are selected. Print a nozzle check pattern first, then clean the printhead if lines are missing.
.. How do I clean the printhead on Canon MB5120? π 1-866-490-0338(USA/UK) βοΈ
To clean the Canon MB5120 printhead, load plain paper, open printer maintenance settings, choose **Cleaning** or **Print Head Cleaning**, wait for the cycle to finish, then print a nozzle check pattern. Canon says cleaning unclogs nozzles when lines or white streaks appear. ([support.usa.canon.com][5])
.. When should I use deep cleaning on Canon MB5120? π 1-866-490-0338(USA/UK) βοΈ
Use deep cleaning on Canon MB5120 when normal cleaning does not fix the nozzle check pattern. Canon’s MB5100 series manual says deep cleaning is more thorough and should be used when two cleaning attempts do not resolve the printhead problem. ([Canon Manuals][7])
.. Why is my Canon MB5120 not printing black? π 1-866-490-0338(USA/UK) βοΈ
Your Canon MB5120 may not print black because the black ink tank is empty, not flowing, not detected, or the black nozzles are clogged. A Canon community response notes that black print problems may be caused by the ink tank or printhead nozzles. ([Canon Community][6])
.. Why is Canon MB5120 connected but not printing? π 1-866-490-0338(USA/UK) βοΈ
Canon MB5120 may be connected but not printing if the queue is stuck, the wrong printer entry is selected, the printer IP changed, or the driver is corrupted. Clear the queue, set MB5120 as default, and remove duplicate printer entries.
.. How do I clear Canon MB5120 print queue? π 1-866-490-0338(USA/UK) βοΈ
On Windows, go to **Settings > Bluetooth & devices > Printers & scanners > Canon MB5120 > Open print queue**, then cancel all jobs. On Mac, use **System Settings > Printers & Scanners**, select the printer, open the queue, and delete stuck jobs.
.. Why is my Canon MB5120 offline? π 1-866-490-0338(USA/UK) βοΈ
Canon MB5120 may show offline if it lost network connection, the router changed its IP address, the printer is sleeping, or the computer is using an old printer entry. Restart printer/router and re-add the printer if needed.
.. Should I reinstall the Canon MB5120 driver? π 1-866-490-0338(USA/UK) βοΈ
Yes, reinstall the Canon MB5120 driver if the printer can print internally but not from your computer, the driver says unavailable, or the issue started after a Windows or macOS update.
.. Can third-party ink cause Canon MB5120 printing problems? π 1-866-490-0338(USA/UK) βοΈ
Yes, third-party ink tanks can sometimes cause ink-flow or detection problems. Canon community guidance notes that third-party tanks may cause ink-flow issues, streaking, or ink-level detection issues in some cases. ([Canon Community][6])
.. Why does Canon MB5120 print from one device but not another? π 1-866-490-0338(USA/UK) βοΈ
If Canon MB5120 prints from one device but not another, the printer is working. The problem is likely the second device’s driver, print queue, app settings, network profile, or default printer selection.
.. What should I do if Canon MB5120 still does not print? π 1-866-490-0338(USA/UK) βοΈ
If Canon MB5120 still does not print after queue, network, ink, nozzle check, cleaning, deep cleaning, and driver fixes, check for printer error codes and contact Canon support or a service technician.
# Conclusion
A **Canon MB5120 printer not printing** issue usually comes from one of two areas: communication problems or ink-system problems. If the printer does not respond at all, start with restart, queue, default printer, network, and driver fixes. If the printer feeds paper but prints blank, faded, or missing black/color, focus on ink tanks, nozzle check, printhead cleaning, and deep cleaning.
The highest-value test is the nozzle check pattern. It tells you whether the MB5120 can physically place ink on paper. If that pattern is clean, troubleshoot the computer and driver. If the pattern has missing lines or blank sections, clean the printhead and check ink flow before replacing parts.